Privacy Policy

SignalCraft AI ("SignalCraft," "we," "us," or "our") provides AI-powered market research tools, SignalMap generation, agent-driven analytics, and related services ("Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website (signalcraft.ai) and any associated tools.

1. Information We Collect

1.1 Information You Provide

• Name, email, and account details
• Audience inputs, campaign data, survey responses
• Uploaded files (CSV, PDF, datasets)
• Billing and payment information (processed via third parties)

1.2 Automatically Collected Information

• Device info, IP address, browser type
• Page views, clicks, usage logs
• Cookies and tracking data

1.3 Data Used for AI Processing

• Inputs submitted into SignalMap or agent workflows
• Data processed by AI providers (e.g., OpenAI) to generate outputs
• Embeddings stored in vector databases for your private workspace

1.4 Third-Party Data

• Platform taxonomies (Google, Meta, TikTok, etc.)
• Analytics platforms
• Publicly available sources

2. How We Use Your Information

• Provide and improve the Services
• Generate SignalMaps and insights
• Operate AI agents and RAG workflows
• Communicate with you regarding updates or support
• Ensure security and detect fraud
• Analyze usage for performance enhancement

3. How We Share Information

3.1 Service Providers

• AI model providers
• Cloud hosting and analytics services
• Payment processors
• Customer support tools

3.2 Legal Compliance

We may disclose information if required to comply with laws, protect our rights, or respond to legal requests.

3.3 Business Transfers

If we undergo an acquisition, merger, funding event, or restructuring, your data may transfer with the business.

4. Cookies

We use cookies to improve user experience, analyze usage, and authenticate sessions.

5. Data Retention

We retain data as long as necessary to provide the Services or meet legal obligations.

6. Your Rights

• Request access or correction
• Request deletion (subject to obligations)
• Request copy/portability
• Opt out of marketing

7. Security

We use reasonable measures to protect data, but no system is 100% secure.

8. Children's Privacy

SignalCraft is not intended for individuals under 13 (or under 16 where applicable).

9. International Users

Data may be stored and processed in the United States.

10. Policy Updates

We may update this policy; continued use constitutes acceptance.

11. Contact

For questions, contact:
SignalCraft AI
privacy@signalcraft.ai