Terms of Service
These Terms of Service ("Terms") govern your use of SignalCraft AI ("SignalCraft," "we," "us," or "our") including our website, SignalMap tools, AI agents, RAG workflows, and associated services ("Services").
1. Eligibility & Accounts
You must be at least 18 years old to use SignalCraft AI. You are responsible for safeguarding your password and account.
2. Use of Services
You agree not to:
- Break any law using the Services
- Upload illegal, harmful, or sensitive personal data
- Attempt to hack, reverse-engineer, or disrupt the system
- Scrape, extract, or misuse any data
3. AI Outputs — No Guarantee of Accuracy
You understand and agree that:
- AI-generated content may be inaccurate, incomplete, or unreliable
- SignalCraft does not guarantee any outcome, lift, revenue, performance, or accuracy
- You must validate insights independently
4. Not Professional Advice
All outputs are informational. They are NOT legal, financial, marketing, or professional advice.
5. Ownership & Licenses
You own your uploaded data. SignalCraft owns all models, systems, and generated logic.
6. Third-Party Systems
SignalCraft relies on external systems (Google, Meta, OpenAI, TikTok, LiveRamp, etc.). We are not responsible for their availability, accuracy, API changes, or outages.
7. Billing & Plans
Payments are non-refundable unless required by law. Prices may change with notice.
8. Termination
We may suspend or terminate access for violations, security concerns, or unpaid fees.
9. Disclaimer of Warranties
The Services are provided "AS IS", "AS AVAILABLE", and "WITH ALL FAULTS."
We disclaim all warranties including accuracy, reliability, or fitness for a particular purpose.
10. Limitation of Liability
To the fullest extent permitted by law, SignalCraft is not liable for any:
- Lost profits or revenue
- Media spend losses
- Campaign performance issues
- Data loss or corruption
- Indirect, incidental, or consequential damages
11. Indemnification (Broad Protection)
You agree to indemnify and hold harmless SignalCraft AI and its founders, employees, and partners from any claims arising from:
- Your use of the Services or AI outputs
- Your data, uploads, decisions, or campaigns
- Your violation of laws or these Terms
- Disputes with clients, vendors, agencies, or platforms
12. Governing Law
These Terms are governed by the laws of New Jersey. Any disputes must be brought in New Jersey courts.
13. Changes to Terms
We may update Terms. Continued use means acceptance.
14. Contact
SignalCraft AI
legal@signalcraft.ai